Condition:
What do they mean?



What do the Grades mean?
How We Repair Our Products:
Refavored returns undergo a thorough inspection to identify any faults and are then graded. Each pair is steam cleaned and sanitized inside and out using Micro-Fresh, effectively eliminating all known bacteria. Our skilled crafts team then proceeds with the repair and reconditioning process, addressing various aspects:
- Broken zips are replaced with new ones.
- Torn lining or seams are re-stitched to create a durable repair.
- Gusset or buckle elastic is replaced where necessary.
- Torn or weakened areas are patched.
- Soles and heels are re-bonded as needed.
- Broken eyelets and lace hooks are carefully replaced.
- Damaged laces and insoles are replaced.
- Damaged soles and heels are replaced with new ones if required.
- Packaging is replaced where necessary.