Delivery Information
Delivery Information
What delivery options do you offer?
We only ship in the UK.
We offer free Royal Mail Tracked 48-hour delivery on orders over £100
For orders under £100, we charge £7.95 for Royal Mail Tracked 48-hour delivery
(Working Days for 48-hour - Monday - Friday)How do I track my order?
Once your order leaves the Warehouse you will receive an email from the courier providing you with the tracking number.
You can also find the tracking number on the shipping confirmation email, simply click on ‘Track my Order’.
Orders placed before 2pm weekdays will be sent the same day.
Where is my order?
Don’t Panic! All orders are dispatched from our UK warehouse, and the further away from us you are, the longer delivery can take.
You will receive a shipping confirmation email which contains the tracking information once your order ships. If you are having trouble tracking your parcel, or your order exceeds the expected number of days outlined in our shipping information, please contact our Customer Service team who will be happy to help you locate it.
Will I know when my order has been posted?
Yes, once your order has been packaged, and is ready to be collected by the courier you will be sent an email.
Can I use the courier apps to track my order?
Yes, you can use Royal Mail's app to track your order.
- Royal Mail app: Found here
